Policies

  • Please arrive on time for scheduled classes. Your class begins at the time of the appointment, it ends 55 minutes from that hour.

  • If you choose to wear shorts, we require that undergarment legging style shorts be worn.

  • No shoes are allowed on the pilates studio floor. Shoes track in dirt and debris which could end up on our feet or equipment. Pilates is trained in bare feet or socks for this we ask that you do not walk through the studio in shoes. If your bare feet are not clean we have wipes available for your feet—please use them before entering the exercise area.

  • The studio is an open space that is shared with other instructors and clients sound carries . Please be mindful of conversation level.

  • There are no refunds on purchases of classes.

  • We require a 24-hour notice on any cancellations or changes. Otherwise, a class is subject to full charge.

  • We love children however SAFETY is our main concern the studio floor and equipment are dangerous . Your children are welcome in our studio, however they must remain quietly in the changing area. If they have a device to entertain themselves while you work out please bring headphones for their listening pleasure .

  • Children are not allowed on the studio floor near any of the equipment.

  • Please silence your phone when you come into the studio. And please take all phone conversations outside.

  • Pilates of Pasadena prefers to keep a peaceful and neutral environment regarding politics.  We do not allow political clothing worn in our studio. You will be asked to leave if you are wearing political clothing. Also, please refrain from political conversations while in the studio.